About
JLB Carriers & Logistics
Licensed, bonded, and certified. Built to move what matters — for medical facilities, pharmacies, labs, and the businesses that depend on dependable delivery.
Our Mission
The #1 goal at JLB Carriers & Logistics is simple: help businesses and medical facilities move what matters — on time, with professionalism, with safety & quality, and with the documentation their compliance teams expect.
We invest in licensing, bonding, and continuous certification so partnering with JLB is a clean paper trail, not a question mark. From a single STAT specimen to a recurring scheduled route, we hold ourselves to one standard — reliability you can build around.
Compliance & Standards
HIPAA Training Program
- All couriers complete annual HIPAA awareness training
- Protected Health Information (PHI) handling protocols enforced on every run
- Business Associate Agreements (BAA) available for covered entities
- Breach notification procedures compliant with 45 CFR § 164.400
- Regular internal audits and policy review cycles
Chain-of-Custody Process
- Specimen integrity verified at pickup — label, seal, and condition confirmed
- Timestamped digital log created at handoff and delivery
- Courier identity recorded at every transfer point
- Signed delivery receipts provided to both origin and destination facilities
- Records retained for a minimum of seven years
Temperature Handling
- Ambient, refrigerated (2–8°C), and frozen (≤ −20°C) transport options
- Validated insulated containers and dry ice packs for cold chain
- Temperature monitoring logs provided upon request
- Couriers trained in IATA P650 dangerous goods packaging guidelines
- Dry ice replenishment available for long-distance routes
Service Area
We operate a regional network of dedicated courier routes, covering metropolitan areas, suburban corridors, and rural communities. Our routing team plans each run to minimize transit time without sacrificing documentation or specimen integrity.
- STAT same-day and scheduled route coverage
- Expansion routes available — contact us to inquire
- After-hours and weekend dispatch for urgent needs
Clinical Integrity & Safety
Standard Operating Procedures
Every run follows the same documented protocols — built for the compliance review your team has to pass.
Chain of Custody (CoC)
Every specimen is scanned and logged. We provide GPS-stamped Proof of Delivery (POD) with digital signatures on every drop-off — maintaining a 100% audit trail from pickup through hand-off.
Biohazard Spill Protocol
Every vehicle carries an OSHA-compliant Biohazard Spill Kit. Drivers are trained in the "Isolate, Deploy, Sanitize, and Notify" protocol so accidental leaks are contained, documented, and reported within minutes.
Vehicle Readiness
Fleet maintenance is performed every 5,000 miles. JLB operates on a Zero-Down-Time policy through preventative care — and maintains 24/7 readiness for STAT demands.
Why Facilities Choose Us
Accountability
Every run is logged and documented. You always know who handled your specimens and when.
Responsiveness
Our dispatch team is available around the clock. STAT requests are typically routed within minutes.
Consistency
Standardized protocols applied on every route — no variance between couriers or facilities.
Ready to get started?
Request a quote or reach out to discuss your route, your timing, and your team.